Migration of provider contracts in CC

[doris_karapici]

Dear all,

I would kindly ask for suggestions in the scenario when we have to migrate provider contracts from an existing billing system, where monthly recurring fees are calculated and refunds, and migrate those provider contracts in SAP CC 5.

What is the best approach to have consistency and continuation of charging in CC? For sure that there should be checks and corrections but I do not want to enter in the details. Can SAP CC calculate a refund for a period where it was billed in the existing billing system? Is CC offering a standard mechanism to deal with such cases?

I know that the questions are vague and not so precise but suggestions would be very helpful as a starting point.

Thank you and a happy Friday to everyone,

Doris

[former_member428395 · Accepted solution]

Hello Doris,

by using the web services

• Export and Import of Customer Data
• Charging Contract Operational Status Management

By this way, you can import contract and set the state of the contract in order to avoid to compute again old recurring fees or creation fees.

Best regards,

Eric F.

[doris_karapici · Accepted solution]

Hi Eric,

thank you for the quick reply and the suggestion of the WS. I will check them.

In fact, I was more interested in the case when a provider contract was active in the legacy billing system and we have a recurring fee generated there. We migrate in CC and by using the WS that you suggested (should 'tune' also the Last Activation Date in CC in order to not have duplicate Recurring Fees) and suppose that after X months from the migration date the provider contract gets canceled having a backdate cancellation when the contract was active in the old legacy system. Could CC generate a refund for a period that was already billed in the legacy system?

Best Regards,

Doris

[former_member428395 · Accepted solution]

Yes it can do that. But it means that the pricing rule (price plan, mapping table ...) in SAP Convergent Charging should reflect the pricing rules used in the original platform at the same date!

[doris_karapici · Accepted solution]

Would a solution by adding a custom field of type Date that keeps the exact Activation Date of the migrated contracts, and including then the logic of calculating the refund in the price plan on this date, work?

[former_member428395 · Accepted solution]

It will work. You have just to keep the original effective date of the contract (start date) and set the "last activation date" of the contract which is the last recurrent date computed again this contract. By doing this, if you want use the refund process included in the pricing logic, it will work.

I recommend you to contact a SAP Convergent Charging consultant to assist you in this kind of migration.

Best regards,

Eric F.

[former_member1954]

Hello,

another idea would be to add additional parameter "Migration date" to a charge and chargeplan as external parameters. The parameter can be later used in the price logic to generate BIT's or not. The parameter can be compared with "Event Date" in a Recurring Rate logic or in additional Pricing Macro.

Thanks to this you can keep for example the Contract start date from a legacy system. And there is no need to change "Last activation date" via additional webservice call.

Best regards

Rafal