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LDAP Port 389 user search latency

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LDAP port 389 is going into infinite loop while searching for usersin GRC ARQ from full AD. It works when you limit the base string to some specific OU. Is there any resolution to it?

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Kelly7
Explorer

Hello Mohit,

Please check these articles from the support portal on requirements by system to connect to LDAP.

1584110 - GRC Access Controls - How to configure LDAP connectors - SAP ONE Support Launchpad

2344229 - Integrating to LDAP with multiple domains

Kind regards,

Kelly

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Thanks Kelly,

We need to update AD groups from GRC for which we need 389 port as 3268,3269 are for read only. It's required for 389 to function in whole wide area to provision all users. Right now when we are limiting it to some specific area, then only it works.

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For others facing this issue, our issue got resolved by selecting chase in referral chasing and error as ignore and increasing page size in LDAP server and connectors.