Joule not working since yesterday - message Unable to process your request

[nejo5001]

Hello,

Since yesterday Joule is not working for me. Message raised: 

Unable to process your request

Our team is working to resolve this issue promptly. Please check back shortly (b3b898dc-64c3-46a8-ae0d-6a228c761de1)

Thanks for checking!

[Kangkana]

Please check if you have the authorization to open the documents or module which you are asking Joule a query on. 
Second option please raise a customer case incident from the SAP for me .

[nejo5001]

Thanks, Kangkana! It works now