When attempting to pay a vendor using a Wells Fargo routing number the output has 000000000 where the Bank Key(Routing number) should be. We have checked the Vendor master Bank Key and Acct number are correct. We have checked several times with the vendor to verify the routing number is correct.
We have in the past sent this vendor a paper check. They have just recently ask to be paid via ACH. We have yet to successfully pay this vendor. We are not have any issues submitting ACH to any other vendors. This is the only one we have an issue with.
Can anyone think of something else that could be going on.
Bluesky
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