IP Deactivation through dunning

[former_member838692]

Hi All,

I am facing a peculiar problem. For some CA, when IP is deactivated through dunning, the installment interest is not getting reversed. It is happening for very few CAs, may be 2 or 3 in 10000 accounts. The problem happening in cases where IP was completey cleared and then return of payment is posted. Has anyone experienced this problem or give some idea about resolution?

Thanks in advance.

[AmlanBanerjee]

Hi Sourav,

Check SAP Note,2015890. May be it will help you in solving your issue.

Thanks,

Amlan