Incomplete document - No custom business partner exist for partner xxxxxx

[Former Member]

Hello experts ,

While monitoring incomplete document i came up with this issue in which document is block and the reason is No customs business partner exists for partner xxxx . When i tried checking it /obp i couldn't see that partner. But when i tried in master table /sapsll/pntbp it was there .
Request you to suggest some advice and how to proceed further in order to remove the incompletness of the document.

[former_member609644]

In the Document Level - Partner Number is put as blank or some code for the partner type while doing the checking in the Incompletion document level, you will not stop while doing releasing the document, because custom code is wrote to by pass in the feeder system, so it has reached to GTS system, So check with document and see why it input the value as blank or 0 or .. etc .

[kul_vaibhav]

Check the Partner Type (Customer vs Vendor)

[former_member215181]

Hi Monika,

Jessica's advice is correct, but it's interesting that the entry in /SAPSLL/PNTBP is there. Usually that error (/SAPSLL/CORE_LEG 410) is only issued if that table entry doesn't exist, so it makes me a little suspicious...

The program code calls the table entry with the Logical System Group, Partner Type and Partner number, so you could check in SE16 to make sure that the LSG and Partner Type seem correct for the Partner record.

Let us know what you find...

Regards,
Dave

[pecas777]

If the partner didn't create, then it is generally master data related. Typically it is the region code that is not defined or could be an invalid email address on the vendor or customer. Easiest way to troubleshoot is go to System Monitoring --> Business Partners. Find the red dots and drill down until you see why it didn't create. Fix the master data and retransfer the partner. Make sure you get a "1 of 1 processed" message. Then you can retransfer your document.

[Former Member]

Thank you jessica for your reply . I have checked with SD team and as per them the partner was bill to contact . So they have done some pseudo changes in the sales order . After the change there is no block now .