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How to setup an email notification or an alert in PaPM for the activities?

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Hi there,

I have a requirement, when the a user submits or rejects the activity or activities an alert or email notification should get triggered to the reviewer or performer. Can someone help me with the steps or process of setting up an email notification in PaPM?

Thanks,

Prashanth

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Answers (2)

Answers (2)

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Hi Prashanth,

Kindly check the following SAP Note 2687008 (https://launchpad.support.sap.com/#/notes/2687008) and ensure the necessary customizing settings are performed. This note includes details on the Workflow Customizing as attached.

Thanks and best regards,

Neil

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Hi Prashanth,

Good day!

I understand that you are requesting assistance in setting up the email notification in PaPM so that when a user submits or rejects an activity, the reviewer or performer will receive an email notification about this.

To do this, you need to set-up the following:

1.) Request your system administrator to assign the following groups to the concerned users via transaction SU3 Ex. USERTESTER group -> this will be for users under the Performer group TESTER group -> this will be for users in the Reviewer group

2.) To know what groups are existing, this can be viewed in the Manage Teams via SAP GUI (/NXI/P1_TEAM)

3.) When inside, you'll see two tables. The left side are the groups/teams available while the right table shows the users for the group selected from the left table.

4.) When you set-up the Activity, you may assign the USERTESTER under the Performer Group column and TESTER under the Performer Group column

5.) This will prompt users under the Reviewer group when an activity is submitted for Approval or Rejection. They will receive an email notification that there's an action needed from their end.

6.) Once the Activity has been completed or rejected, the users under the Performer group will then be notified with an email notification.

Please check this blogpost as it provides additional information on this topic: https://blogs.sap.com/2020/09/03/sap-profitability-and-performance-management-dual-control-overview/

Hopefully, this is helpful in assisting you with the issue you've raised.

Thanks and best regards,

Neil

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Thanks Neil. Let me try this and will get back to you if I face any issues.


Regards,

Prashanth

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Hello Neil,

I am getting an error "Release Process for Activity Update TB could not be started" when this activity is submitted. Could you please assist me on this.

Thanks,

Prashanth