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GTS throws SPL Block : when manually changing name & address in the document

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718

Hi All,

While changing name and address fields in the sale order, order is blocked for SPL in GTS.

In the log it is showing, SPL block due to change in manual address.

In our system we implemented SPL HANA search for SPL screening.

Our users don't need this kind of SPL blocks while doing any manually changes in documents.

Please help me in this regard.

with regards,

Ravi

Accepted Solutions (0)

Answers (5)

Answers (5)

pecas777
Participant
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HI Ravi,

If your requirement is not to screen sales orders, then you have the option to turn off documents and only screen vendors and customers. However, the purpose of the address change check is to validate nobody is trying to get something out the door that shouldn't be. It's valid functionality to rescreen if someone is changing the address. My suggestion would be to look at the root cause of the changes that are causing the blocks. Is it 100% of address changes? It should not be....it should only match what your normal false positive rate should be. Can you change it to a "safe" name and will it also rescreen and block? If yes, then that's a problem. If no, then it just means whatever blocks you're getting today are legitimately triggering a potentially false positive.

Thanks,

Jessica

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Hi Dave,

In our requirement, Business don't need SPL block for documents in GTS ( if it is manually address change).

We need to restrict these kind of SPL blocks in GTS.

Can you suggest a solution for this req?

with regards,

Ravi

former_member215181
Active Contributor
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Hi Ravi,

Maybe I'm old-fashioned, or have misunderstood your point, but that functionality sounds like a good idea to me.

If you are not supposed to trade with a particular customer, you surely wouldn't want colleagues sneakily changing (for example) the Delivery address so that they could circumvent the system? If it was my company, I would want a re-check on any change of name or address; otherwise I could get into a heap of trouble.

Regards,
Dave

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Hi Meyer,

Yes i checked the controlling field: Screening logic Doc's, it is maintained as below.

Screening logic Doc's: 1 Status check of unchanged address(Partner Address)

Still system is blocking documents for SPL: Manual address change

with regards,

Ravi

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Dear Ravi,

did you already checked:

SPRO - Compliance Management - Sanctioned Party List Screening - Control Settings for Sanctioned Party List Screening

Then mark the Legal Reg. and click on Details and check the Point 'Screening Logic Docs'.

BR

Natalie