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GRC Requester First name and Last Name shows wrong Information in the FF Log review in the E-mail

936

Hi,

GRC Requester First name and Last Name showing incorrect Information fro the FF Log review in the E-mail. Requester Name, Requester First name and last name sent in the e-mail as GRC 12 instead of the user first name and last name.

Template Information

Request Number:%REQNO%
Requester Name:%REQUESTER_NAME%
Fire Fighter ID:%FF_USER%
Requester First Name Last Name:%FIRST_NAME% %LAST_NAME%
Fire Fighter ID/Role:%FFOBJECT%

E-Mail received details

Request Number:Robert Brozost using FFID_L1_SEC on PS4CLNT100
Requester Name:GRC 12
Fire Fighter ID:A450247
Requester First Name Last Name: GRC 12
Fire Fighter ID/Role:FFID_L1_SEC

Thanks,

Regards,

Venkat

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RameshVithanala
Active Participant
0 Kudos

Hi Venkat,

Even if you change the last name of the WF-BATCH it will not help with what you are expecting as its by design the Requestor of the FF Log will be always WF_BATCH not the end user(its always static not dynamically pull the actual end user), I hope it helps..

Thanks

Ramesh