GRC Requester First name and Last Name shows wrong Information in the FF Log review in the E-mail

[former_member635456]

Hi,

GRC Requester First name and Last Name showing incorrect Information fro the FF Log review in the E-mail. Requester Name, Requester First name and last name sent in the e-mail as GRC 12 instead of the user first name and last name.

Template Information

Request Number:%REQNO%
Requester Name:%REQUESTER_NAME%
Fire Fighter ID:%FF_USER%
Requester First Name Last Name:%FIRST_NAME% %LAST_NAME%
Fire Fighter ID/Role:%FFOBJECT%

E-Mail received details

Request Number:Robert Brozost using FFID_L1_SEC on PS4CLNT100
Requester Name:GRC 12
Fire Fighter ID:A450247
Requester First Name Last Name: GRC 12
Fire Fighter ID/Role:FFID_L1_SEC

Thanks,

Regards,

Venkat

[former_member635456]

Hi Ramesh,

Thanks for responding.

In GRC production for the WF-BATCH user last name is set as GRC 12 do we need to change that.

Regards,

Venkat