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GRC password self service portal - common user specific issues

Former Member
0 Kudos
188

Hi All,

Quick question !

When user enters into the GRC password self service portal the available systems on which the user is existing are not appearing - the fields are appearing blank w/o the system details.

Even though if attempted to search the systems are not getting pulled out.

This is only for few users, not for all....

What should be the fix here ?

My suspections are,

1. User details not maintained

2. User details not synched with AD

Kindly suggest the solution

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