on 2021 Jun 24 8:44 AM
Hello All,
I have one issue, when i add role in to access request for the user which is already assigned, it doesn't show me retain/change provisioning action instead it is showing Assign. Please advise how to resolve the issue?
Request clarification before answering.
Hi
This might be because you are adding role using "Add" --> "Role" functionality. For already assigned roles, click on "Existing Assignment" button and add role to request from here. Through this you will get "Retain/Change" action.
Alternatively, also check in SPRO if you have added this action in request type you are using at time of request creation.
Thanks
Shivam A
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