GRC 10.1 - override notification to end user based on request type

[former_member605088]

We are looking for an option to override emails to end users for certain request types (i.e. delete, lock). Due to sensitivity of our term process, the end user should not be notified. We have found SAP note 1589130, but we cannot figure the details to make this work for our situation. We have implemented the badi, but it is the next steps that we are struggling with. Any assistance is greatly appreciated and work arounds are accepted too.

[former_member605088]

Thank you. I will let you know. I do not have a developer available at this time, so it may be a bit before we look at it.

[vijayakumarsuth]

Hi Tamara,

I would suggest follow the note 1589130 and make sure you set the notification variable for "Request Type" in your workflow so that, for method SEND_OVERRIDE (class CL_GRFN_MSMP_NOTIF_DELEGEES) you can get the details of request type from export parameter is_msmp_context. Once you get the request type, your developer can write a logic to request type and ignore sending notifications for request type (i.e. delete ,lock or other your requirements). Sample logic

lt_wf_variable = IS_MSMP_CONTEXT.CT_VARIABLE.

loop lt_wf_variable into ls_wf_variable.

if ls_wf_varibale = <your request type name> or ls_wf_varibale = <your request type name>..

' delete content from variable ct_recipient_user

'exit method with empty ct_recipient_user.

end if.

end loop.