FICA -partial Bank returns not posted

[former_member360234]

Hi All, We have an issue were the bank has returned only partial amount and which is stopping the returns lot to be generated., as there are partial payments only received and when even trying to post the returns manually it is not accepting as an partial amount, so what are the options to post this amount of returns?

[TammyPowlas]

Hello - could you share the error message? What does the screen show when you try to create the lot? If possible, please share screen shots - use the image icon to upload

[former_member406383]

Hi Kunal,

Yes as highlighted before partial return is not possible in this case. A payment amount can be either fully processed by the bank or has to be returned completely, it cannot hang in midway state. You can either go for reversal or reset clearing in this case.

However if there is an over-payment case, may be you can consider refunding it.

See if this helps !

Thanks,

Anand

[former_member360234]

Hi Tammy and Anand, I cannot send the screenshot, however the below is the details of the issue.

Business Partner paid 200 dollars and bank returned the money or rejected because of invalid bank details and bank returned only 100 dollars, so now the clearing document is used to create the lot and which is made up of $200 and hence when trying to create the lot manually by adding only for only $100 system is not allowing as it is expecting 200 and lot cannot be created, thanks

[former_member406383]

Hi Kunal,

SAP standard does not allow you to post partial return lot.

Please elaborate the scenario you are trying to achieve.

Thanks,

Anand