FF ID Assigned on NWBC but not active on backend system

[former_member717367]

Hi Experts,

I have created FF ID and userid with required accesses on back end system.

I assigned FF ID owner and Controller on NWBC.

And on NWBC -> Setup -> Emergency Access Assignment -> Firefighter IDs I assigned FF ID to user but on backend system FF ID not active for the user.

What can be reason? How can we solve it?

[former_member717367]

The assignment details exist on /GRCPI/GRIAFFUSR table on backend system also