cancel
Showing results for 
Search instead for 
Did you mean: 
Read only

Feature "reassign" inside the CPQ and inside the quote is needed

SAPSupport
Employee
Employee
0 Kudos
471

Currently it is not possible to use the feature "reassign" inside the quote in C4C.

And when landing from C4C to CPQ, there is no My Quotes page available.


------------------------------------------------------------------------------------------------------------------------------------------------
Learn more about the SAP Support user and program here.

Accepted Solutions (1)

Accepted Solutions (1)

SAPSupport
Employee
Employee
0 Kudos

Users who land on the landing page from C4C to CPQ, cannot access the Load Existing Project/Quotation page (My Quotes page), so they’ll always land on the quote that they’ve opened in SAP Cloud for Customer.

Other than the quote, the only pages users have access to are User Page and Quote Layout under the Setup icon.

Additionally, administrator users also have access to the following pages: Setup, Log, and Developer Console.

All of this is explained in this help document: https://help.sap.com/doc/f72edd8bc0ca43b5b9727fdbdaf73cfc/2405/en-US/f8edda558a4b4d1fb6ee6d515f4a5e3...

 

If you need the Reassign button to show up inside the quote, then you will need to enable the Reassign action under Workflow for the required quote status.

Please find the below help links on how to enable Actions in Workflow:

Workflow Permissions | SAP Help Portal

Workflow | SAP Help Portal

Sridivya
Associate
Associate
0 Kudos
I would like to correct my earlier solution.
Sridivya
Associate
Associate
0 Kudos

I would like to correct my earlier answer.

Answers (1)

Answers (1)

Sridivya
Associate
Associate
0 Kudos

Reassign action is not an action that is available inside quotes.

 

It can only be visible on the Load Quotes page after enabling it in Workflow, and Users who land on the landing page from C4C to CPQ, cannot access the Load Existing Project/Quotation page (My Quotes page), so they’ll always land on the quote that they’ve opened in SAP Cloud for Customer.

 

Other than the quote, the only pages users have access to are User Page and Quote Layout under the Setup icon.

Additionally, administrator users also have access to the following pages: Setup, Log, and Developer Console.

 

All of this is explained in this help document:

https://help.sap.com/doc/f72edd8bc0ca43b5b9727fdbdaf73cfc/2405/en-US/f8edda558a4b4d1fb6ee6d515f4a5e3...

 

 

And the C4C-CPQ integration doesn't support certain actions such as Place Order, Copy, Reassign and Delete.

The same is documented here in this help page: Configuration in SAP CPQ | SAP Help Portal.

 

If you would like for these actions to be visible inside the quote, then please raise an enhancement request on the Influence portal.