Error When Adding Users

[Former Member]

Hi Experts,

I am trying to add an user into my BPC 10.1 Standard (NW) and I am getting this error:

Error: System Exception.

My BPC is on SP6 and this environment is my QA. I do not have the same issue in DEV and both are into the same SP.

I have tried to solve this issue applying many notes but none of them have solved my problem.

Also, I have tried to add an user into my Environment Shell, but no success.

If anyone got the same issue, pls, let me know!

Thank you

[Former Member · Accepted solution]

Hi Rodrigo,

Have you activated environmentshell in QA?

user profiles all copied over to QA?

how did you transport your working environment to QA?

Andy

[Former Member · Accepted solution]

Hi Andy,

Thx for your reply.

Yes, the environment shell is activated in QA and gets the same error. The profiles and team were transported to QA.

I've tried to transport my environment in both possible ways: using the transport connection and UJBR.

Thx

[damovand · Accepted solution]

Hello Rodrigo,

The detail errors are indicating that there are problems with your authorization objects. Please compare the roles and profiles for user in the two systems.  Then you need to verify if the authorization objects assigned to the roles are the same.

You can use tcode ST01 to ge more details about the authorization issues in QA.  Please see note 1994720.

1. To check if the user has all the necessary role assigned run t_code SU01 and find all roles starting with /POA/
2. To check if the roles have proper authorization objects use PFCG and search for all roles that start with /POA/ and *BPC*.  Then you can do as shown in the following screen prints.

[Former Member · Accepted solution]

Hi Leila,

Thank you for the reply but still no success.

My profile has everything you said and the PFCG transaction has the same configuration.

[damovand · Accepted solution]

Hi Rodrigo,

Please let me know the following

1. Have you ever added users to this system successfully?
2. Is this happening when adding a specific user or is this happening when adding any user?
3. If this is happening adding any user to this system, please let me know if this is a new installation?
4. If this is a new system, did you install all component on the server or used SAP copy/refresh and copied the system from an existing one?
5. Please execute UJA_DATA_CHECKER for ENVIRONMENTSHELL and let me know the result

Best Regards,

Leila

[Former Member · Accepted solution]

Hi Leila!

1 - No I haven't. That is the first time

2 - Any user.

3 - Its a new installation.

4 - What my basis team told me, the installation was copied from my DEV system, which is working fine.

5 - Everything is all right when I am executing UJA_DATA_CHECKER.

Its really weird. I think it may be an environment (server) problem. My basis team is still checking on that.

[Former Member · Accepted solution]

First of all it's strange that your QA is a copy of Dev (item 4 above) and not a transport from Dev.

Can you please check if user ID BPC_SERVICE (or whatever you have as service user) has same authorization in QA as in Dev?

Please also check in t/a SE06 if Namespace /POA/ is set as Modifiable.

Cheers.

[Former Member · Accepted solution]

Hi Gersh,

You are completely right!

My user BWREMOTE (service user) hasnt same authorizations in QA as in DEV.

As result I could add all users into my QA.

Thank you very much. I appreciate your help.

[Former Member · Accepted solution]

Yes, most of the Administrative activities are done under service user ID, not your user ID.

[Former Member]

Hi All,

I'm having the same error. The error is resolved by adding an SPRO global parameter"RFC_CUA_DESTINATION" with a parameter value as "RFC Connection name".

However when I'm trying to save, it is showing a successful message but the changes are not reflecting the webclient. FYI, I'm on BPC10.1.

[Alex_S_sap1]

Hi Rodrigo,

When this error occurs if you run the transaction code SLG1 and set the 'Object' entry to UJ* then click the execute button to see the logs.

When finding the timeframe when you tried to add this user is any other error detail listed?

Regards,
Alex

[Former Member]

Hi Alex,

Thx for your reply. It was really helpful.

I have done that and I got an authorization issue referring to /POA/. Seems like this authorization object is missing into my profile or environment.

I sent this log to my basis' team.

[Former Member]

Hi Rodrigo,

try with SAP_ALL and follow the installation guide and redo all the activation steps.

Andy

[Former Member]

I've tried with SAP_ALL but no success.

[Former Member]

What do you see when you click "See details"?

[Former Member]

Hi Gersh,

Thanks for your reply.

Just this: System Exception.

That is all..no error code, no further message, nothing.