Error launching office client -error

[Former Member]

Hi Experts,

One of the user facing the below issue while open the report through BPF.

Error launching office client: the server through an exception.(Exception from HRESULT:0X80010105(RPC_E_SERVERFAULT)

BPCNW 10, EPMADDIN VERSION 19.

Please help.

Thanks,

Srikant

[former_member229290]

Hi Kiran,

Please have a look at these SAP Notes, they may help:

- 2267120

- 1998718

- 2338108

Regards,

Noura

[Former Member]

Hi,

I do have this same issue when Launching EPM Office Add-in Excel from the web start page, however excel opens and I can continue with the logon.

Our system is:

BPC 10 NW

CPMBPC 801 - 0015

POASBC 100_731 - 0007

We are also using Analysis and thus using the combined Analysis BPC Add-in Version 2.2.3

Any thoughts this issue would be appreciated

Regards,

Gudmundur

[Former Member]

Hi,

This turned out to be an easy fix - by skipping the Excel start screen the excel launch does not stop as it did previously.

So in Excel options - General - Start up options - Remove the selection for Show the Start screen when this application starts.

Cheers,

Gudmundur

[Former Member]

Hi,

        according to my knowledge the issue related to server problem try it again.

HRESULT:0X80010105(RPC_E_SERVERFAULT) - here it is mentioned that the server fault .so the main reason why the issue is related to  SERVER .

[Former Member]

Hi,

       verify it whether the user has the accessing to BPF's...I mean the permissions

[Former Member]

Hi,

         what iam trying to say is it is related to the server problem only check it in that point of view.

[former_member186338]

What troubleshooting you have done yourself? Different EPM version, etc...?

[Former Member]

Hi Vadim,

We have un installed ofiice 2010 and re installed but doesn't work.

We haven't tried the different version, because only one user facing this issue. Rest of the users can open BPF's  without any issues.

Regards,

Srikant

[former_member186338]

What is the difference between this user and others?

Is he able to work correctly on another PC?