Environment shows offline in BPC Web though is online

[former_member645232]

Hi,

I just migrated my system to BPC 10.1 NW and when I try to access to the system from BPC Web Client it shows the message: "The Environment is currently offline. Contact your administrator". I have checked the status of the enviroment from "Manage all environments" and it is online. I checked it in the backend system and it is online too. I tried to switch the status to offline and online and it was updated correctly in both systems but the message keeps showing in the web. I don't know what is happening. Could anyone please help me?

Thanks in advanced.

Regards.

[former_member186338]

Sorry, but please look: https://answers.sap.com/comments/12960573/view.html

Same story...

[former_member645232]

Hi Vadim,

Sorry I haven't seen your answer, I accepted as a correct answer, do you need more information by my side to help me with that issue?

Thanks!

Regards.

[former_member186338]

Please correct your question!

[former_member645232]

Hi Vadim,

Done!

Thanks

[former_member186338]

May be system restart will help 🙂

[former_member645232]

vadim.kalinin

Thanks for your response. My Basis team just restarted the system and I keep getting the same message even though the environment is online. Do you have any idea why this might be happening?

Thanks!

[former_member186338]

cristinaperezsantamaria

After 6 months???

[former_member645232]

vadim.kalinin

Sorry about that 😞

[former_member186338]

cristinaperezsantamaria

Please provide full version/SP details

[former_member645232]

vadim.kalinin

Thanks for all your help. My actual version is 750 and my SP level is SP16. On the other hand, my EPM version is 10.0 SP 35. Do you need any additional information?

Thanks again!

[former_member186338]

cristinaperezsantamaria

No idea in general - I see no SAP notes for your version...

May be the migration was done somehow incorrectly...

[former_member645232]

vadim.kalinin

Thanks for your response! I am completely lost with this error, I have checked post migration checks through "UJA_DATA_CHECKER" and I haven't seen nothing related with it 😞

[former_member186338]

cristinaperezsantamaria

UJA_DATA_CHECKER is not enough... but I can't help you remotely.

[former_member645232]

vadim.kalinin

I know, thanks for all your help. I have seen through SLG1 the following error. I have searched for more information about this but I have not found anything that helps me, are you familiar with this issue? Thanks!

[former_member186338]

cristinaperezsantamaria

Sorry, but look on your post results! Pictures are not visible!

[former_member645232]

vadim.kalinin

Sorry, can you them now?

Thanks!

[former_member186338]

cristinaperezsantamaria

Sorry, no idea!

Something was done incorrectly in the setup and conversion...