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Email notification if data manager fails

Former Member
0 Kudos

Hi,

I am trying to trigger an e mail if a data manager fails. Following are the steps followed:

1. create process chain.

2. In the end of the chain, in "clear BPC tables" varient -attach a message(for e mail trigger)

3. Create a data manager in BPC front end and linking it with this process chain.

THis chain triggers mail if it is executed from back end.i.e RSPC.

BUt, the mail is not getting triggered when the data manager is run.

No idea.... why it is not working.

Any suggestions/ideas/help would be very useful.

Regards,

Swetha

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Swetha,

Please try the below:

1. Use the process type BPC: E-mail

2. Link the Run Logic task to the E-mail task. The link should be valid only for "Error".

3. Under Run Logic task, you will already have OR task. Change the link to "success".

4. Under the E-mail task, add AND task.

5. The And task should be linked to Clear BPC table task.

Hope this helps.

Former Member
0 Kudos

Hi nilanjan,

i have tried this solution to get the email notification when the package fails,but it was not working for me.

Even i tried to implement this solution for the successful package status,i am not getting any email notification but the status of the package was success.

For this we need any BASIS settings ?

please provide the required steps to get this solution work fine.

Thanks..........

Answers (1)

Answers (1)

Former Member
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thanks nilanjan.

I have already tried this and this works fine. FInally we have moving ahead with this solution only.

But i wonder, why the other solution is not working.

This process chain - when triggered from backe end i.e RSPC - sends mail.

But, when executed from Data manager package - it will not send mail. Just wondering why?

Any settings required??

Former Member
0 Kudos

Hi Swetha,

I am not very sure, but I believe, with the Clear BPC table task, the control is transferred to the DM package, and may be thats why the last task is not getting executed. So, we should keep the tasks before clearing the BPC tables.

Hope this helps.

Former Member
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i have tried keeping the message in all the steps.In none of the steps it will trigger.

Former Member
0 Kudos

Hi Swetha,

Not sure why it didnt work.

But as per your requirement, you wanted to send the email after the DM is failed. The status of the DM will mainly depend on the script logic. So, its ideal to have the email task after the run logic task.

Hope this helps.

Former Member
0 Kudos

perfect nilanjan.

THough my requirement was not to get email at each step, i wanted to know the reason for that.

Just for testing purpose, I had put mail message for all process to check if mail triggers at any point of time.