on ā2016 Apr 29 8:19 AM
Hi Experts,
Duplicate emails are generated several days for a closed GRC request
Example: GRC request closed today and a notifciation mail was triggered to requestor but the same notification mail has been going out to requestor for the same grc request after a week also .
Please provide inputs and do the needful ..
Thanks,
Anji.
Request clarification before answering.
Hi Anji,
First step of troubleshooting such issues is to check the request in MSMP Instance Runtime Monitor (transaction grfnmw_dbgmonitor_wd).
Regards,
Zoltan
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