Dunning run not running after a said date.

[fica-sidharth]

Hi experts,

I have the issue relate to dunning.

There is a CA in which dunning is charged till 11.05.2022 but after that no dunning run has been there. Dunning history showing no dunning activity after the said date. This is acquired by using tcode fpm3screenshot-2023-10-03-110109.png

which results in not showing the DL in receivable sections after 28.04.2022 to till date. This is acquired by using tcode fpl9 or cic0 screenshot-2023-10-03-111416.png

Please solve the issue anyone. Thank you in advance.

[RonnyF]

Hello Sidharth,

please check if the contract account has really open items because the second screen shot shows cleared items only. Another idea could be a new incoming payment method in the contract account. In this case, the account wouldn't be relevant for the dunning run. And the last option is a small dunning run for the affected contract account with problem class 4 (Add.information) under tab Logs. The application log should gives you additional information about the dunning result.

Best regards,
Ronny