Dunning in FICA: Excluding Credit Items from submission to collection Agencies

[Former Member]

Hello All,

We are trying to replicate scenario where we have debit and credit items available. But when we are doing dunning it is only taking credit items for submission to collection agencies, system is not considering debit items.

We have done all configurations in SPRO.

Please help me to resolve the issue.

Thank you very much in advance.

Regards,

Bhaban Basak

[paul_bakker2]

What settings are you using in the dunning proposal run?

[Former Member]

Dear Paul,

I did dunning up to dunning level 5 where system is picking debit item rightly. But when I check in FP03E, it is only showing credit items for submission to collection agency. It should take the debit items for which dunning was performed.

I am attaching screen shots:

Regards,

Bhaban

[william_eastman]

Bhaban:

Statistical items are not sent to collection agencies.  Neither are credits usually though - so something must be wrong in your identification of items for release.

regards,

bill.

[Former Member]

Bill,

Thanks for the update. We will check and revert in case of any issue.

Regards,

Bhaban