Division field is not mapping correctly in CI from CC

[former_member644754]

Hi All,

We are creating billable items in convergent invoicing.

Scenario is: We are passing XML data in SoapUI to hit convergent charging. After charges are calculated, standard integration between CC and CI is creating billable items in CI. All the fields from SoapUI is mapped correctly in CI except division (SPART). We do not have any log what is being sent to CI from CC.

Can anyone advise where can we look to figure out the root cause of this issue?

Example: When we send division 20 from SoapUI it is taking as division 10 in CI when billable items are created. Also, when we map division field in SoapUI to any other field such as billable item text, it is mapping correctly. Like If 20 is passed from SoapUI to division and billable item text, in CI we see 20 in billable item text and 10 in division.

Regards,

Anil

[francois_thimon]

Hi Anil,

You can enable JCo traces in CC to see precisely what the bulkloader sends to CI.
To do that, you must just set LS_TRC_DOMAIN to JCO and LS_TRC_SEVERITY to DEBUG (for the bulkloader only). It may get verbose on the long run, so you should restore the usual log settings once you're done with this.

Also, if you think the issue lies within the CC pricing logic, have you considered using the trial run feature in Core tool? It's like a source code debugger which lets you run the charge component step by step and shows the value of each property all along.

Other than this, you may have to review the whole mapping (charge plan, charged item class, billable item mapping, etc.) in Core tool.

Either way, you can also get assistance by opening a BCP ticket on IS-CC. There you'll be able to send your charge plan for analysis.

Best regards.

François
SAP Convergent Charging Support

[former_member644754]

Thank you Franchois, we will follow your advice.