Detour is taken even if request has no violations.

[kanika]

I have below requirement:

Whenever a requester submits request. Request follow below path:

Request goes to Basis team if approves it goes to functional team where on SOD violation it take another path and goes to approval of application owner and then security team. However if there is no violation at stage 2 i.e functional it should directly go to security team.

I am facing below issue while approving request with no risk at stage 2. There is no risk still it is routing to detour path and giving below error:

Error:

• Request approved and reached functional stage
• After approving request at functional stage. Request failed with below error:

Please advice.

[RameshVithanala]

Hi Kanika,

Its always better to provide us with the GRC version and SP level for better resolution of your issue.Can you provide us some information on the exact issue and also any screenshots of the error/MSMP etc would help..

Thanks

Ramesh