Detour is taken even if request has no violations.

[kanika]

I have below requirement:

Whenever a requester submits request. Request follow below path:

Request goes to Basis team if approves it goes to functional team where on SOD violation it take another path and goes to approval of application owner and then security team. However if there is no violation at stage 2 i.e functional it should directly go to security team.

I am facing below issue while approving request with no risk at stage 2. There is no risk still it is routing to detour path and giving below error:

Error:

• Request approved and reached functional stage
• After approving request at functional stage. Request failed with below error:

Please advice.

[Colleen]

can you please share the screen shot of the error message

have you checked the instance runtime monitor to see what workflow calculations have been made

also is your detour pathway the same as your global escape rules?