Customer Transfered from ECC but not available in GTS

[omreddy]

Hi,

I have transferred my customer from ECC to GTS. and got the message

then checked in GTS

then checked BP master data

Could anyone please help me?

Thanks

om reddy

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[former_member215181]

Hi Samba,

Very strange. I suggest you take a look at table /SAPSLL/PNTBP using SE16, and see what exists for that Partner number.

Regards,

Dave

[omreddy]

Hi Dave,

Thanks for looking at my issue. I have checked in /SAPSLL/PNTB in SE16 and no data exist.

Then I checked in BUT000 no data exist

Then I sent another customer and the result was all partners processed and 1 sent successfully.....

then checked second customer in BP tcode in gts - not available

checked in /SAPSLL/PNTBP - No data exist

then created a sales order in va01 which is again a weird step but I did that and sales order passed to GTS where the partner functions are available... as I am not allowed to upload the screen shot, so adding one more comment followed by this...

[omreddy]

then checked in bp as internal number with 10000003402 and then no data exist is the result

1 - Now I am not understanding if gts has no internal customer /bp created, how this order is passed ?

2 - Log says it is in boycot list, then without havving customer how to remove this customer from boycott list?

any help is appreciated

Thanks

[omreddy]

Any one has faced this issue, any suggestions please?

[derek_yang]

Hi,

Please use GTS internal business partner '1000003402' to search the BP. I don't think 'FOX' is the right external business partner as you attached.

You can find the corresponding BP mapping record from /SAPSLL/PNTBP, and then find the external number in field BPVSY, this is the external number you are using in document.

Regards,
Derek