Contract changes in the same billing cycle

[isaqueaugust]

Hello BRIM experts,

I have one recurring charge plan where once in a year I calculate the number of licenses the customer consumed. In the charge, I have the following input parameters (Price Table, Price Key, SAP_BILL_CYCLE_DATE and Quantity) where I get the price from the price table and multiply it by the contract quantity.

I have now a requirement where the user can increase this product quantity in the contract parameter, and should consider the new quantity in the current billing cycle and calculate the prorate for the new quantity with the remaining days of the billing cycle.

e.g.:

Normal Case:

1st January, 2023, 10 licenses

• 1st of January 2024, BIT 100€
• 1st of January 2025, BIT 100€...

New Case:

1st January, 2023, 10 licenses

• 1st of January 2024, BIT 100€

1st June, 2023, +10 licenses

• 1st of january 2023 to 1st June 2023 BIT 50€ >>> 1st June 2023 to 1st of january 2024 BIT 100€
• 1st of january 2025, BIT 200€...

For the recurring rates, I'm only able to reproduce the scenario above if I change the billing cycle for the contract:

1st January, 2023, 10 licenses

• 1st of January 2024, BIT 100€

1st June, 2023, +10 licenses

• 1st of january 2023 to 1st June 2023 BIT 50€ >>> 1st June 2023 to 1st June 2024 BIT 200€
• 1st of June 2025, BIT 200€...

Would that be possible without changing the billing cycle?

Thanks and best regards,

Isaque

[sebastien_martin · Accepted solution]

Hello Isaque,

While this new feature is not available, it will require some customization in Subscription Order Management which will consist in terminating the existing contract item and creating a new one when the quantity changes but I'm not the right expert for that.

Best regards.
Sébastien

[isaqueaugust · Accepted solution]

Thanks, Sebastien! We introduced one work around.

[sebastien_martin]

Hello Isaque,

We are currently working on an end-to-end feature (Subscription Order Management + Convergent Charging) to solve the issue and compute the correct recurring fees as you define in your case. We will inform you when it is published on the roadmap.

Best regards.
Sébastien

[isaqueaugust]

Hello sebastien.martin,

Thanks for the answer.

As this feature is still not implemented, do you have any suggestion on how to solve this problem with the current architecture?

Thanks and best regards,

Isaque