on 2021 Dec 01 11:45 AM
I have defined multiple cash desk clearing account for a particular payment category and in posting area 0160 also assign multiple cash desk clearing account settings for a particular branch. Now when I am running cash desk (FPCJ)
it is not giving the option to select cash clearing account in the CashDeskClrgAct tab and rendering the following message
No unique cash desk clearing account determined Message no. FICA_CD002
My question is when in cash desk configuration system is allowing multiple cash desk clearing account then when I am running cash desk (FPCJ) then why not it is giving option to select the GL in F4 of the CashDeskClrgAct tab.(see the picture)
All other required configurations are in place.
Kindly Help
Sourav
Request clarification before answering.
Can you check information provided in KBA 2177608?
2177608 FPCJ: credit card payment - error >5898 "Enter a valid cash desk clearing account" is raised
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