Can't reject invoice after submitting it

[Former Member]

Hello,

I have a problem with the reject button.

After submitting an invoice, I can either approve it or deny it, but I can't reject it (so it sends a notification to the buyer). For information, I reject every invoice that doesn't have a PO. Some do and get approve, other don't and get denied,but the buyer doesn't know. I am an invoice manager and a rejected invoices specialist as well, but nothing changes, I can't reject invoices after submitting them.

However, I can reject invoices that gets stuck in the approval process (different VAT, etc...)

Does anyone know where the matter is and how I can fix it?

Thanks!