on 2019 Oct 23 12:42 PM
Hi Experts
I need your advise on business role provisioning issue i am facing.
I have created a business role LG and assigned to group, now i have uploaded the business role with technical roles of backend system but access request works well and goes to role owner but post role owner approval my request still shows as role owner approval pending in logs but actually it dont exists in inbox of role owner.
i dont see any perticular configured required for business role in GRC apart from creating a seperate logical group as assigning it to action and groups where we set as 17(Business role). i have activated debug and i can see logs checked until No SoD exists while checking the detour path but as no SoD exists it must auto provision, i have already set the provisioning setting as auto provisioning at end if request.
appreciate advise or tips on where exactly i need to troubleshoot
thanks
MJ
Hi Maltesh,
If I understand your issue correctly, you request a BR and it was approved by the role owner and the BR is not provisioned.
What's the status of the BR and also share some screenshots of the path and stages/auto provisioning setting
Thanks
Ramesh
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