I would like to know from the process perceptive on below scenario how it works in BRIM.
Consider a scenario as where Subscription starts from 01.01.2022 to 31.12.2022 and invoice generated as 1200$ for entire 1 year on 01.01.2022 in SD via BDR - Billing document request from Convergent invoicing system as a advance payment kind of scenario.
Now After 4 months contract is cancelled from SOM - 01.04.2022 -> then based on standard SAP SOM configuration ODI steps reversal of Billing documents (ODI - PBVD) and BITS and re-request of new billing items (ODI step - PBRD) are created for 4 months (1 Jan to 30 Apr as 400$ ) a new billing document is created.
Question 1 -> As per ODI steps system is reversing the existing billing doc/bits and creating a new billing document, but how can we create a credit item(amount to credited to customer 800$) instead of billing item.
Question 2 -> how do we create Credit Billing Document Request (CBDR) document type to create a Credit memo in SD ?
Question 3 -> Since Invoicing is done in SD and tax calculations are also done in SD as advance amount + Tax ( as applicable ) how do we handled this scenario in SD.
Could you please provide some insights how can we integrate Invoicing reversal from SD,
Appreciate your response.
In CI-SD integration (with SOLINVE 800), CI billing documents are processed to create SD invoice documents. So if the CI billing document has negative amount the same will be processed to create SD credit memo based on the SD billing document type customizing in /SOIN/IMG_S4.
Now, as per your example, 1200$ was billed and invoiced to customer. Invoice could be cleared as well. The ODI steps during contract cancellation would reverse the BITs and re-request considering the revised contract end date. So you will now have BITs with -1200$ and 400$. You can create one CI billing document out of them that would have the amount -800$. And SD credit memo will be created for 800$ when you transfer this CI billing document to SD. Or, you can create separate CI billing documents of -1200$ and 400$. When you transfer these to SD, one credit memo of 1200$ and one regular invoice of 400$ will be created.
Tax is calculated in SD so this should not be a problem whether it's a regular invoice or credit memo. Based on positive or negative amount, tax amounts will get calculated. You should use same pricing procedure having the required tax condition types for regular invoice and credit memo document types in SD. Thanks.