BPC EPM Logon Error (Underlying Connection Closed...)

[Former Member]

Hi guys,

I'm having issues logging into EPM due to this error:

I've had this issue in the past and usually exporting the IE certificate of the BPC web URL and then importing it into either Chrome or IE under the Trusted Root Certification Authorities area would solve this issue.

But this time doing the above steps is not working and our BASIS team is having quite a bit of trouble troubleshooting as well.

Any advice?

Thanks.

[Former Member · Accepted solution]

Well,

A combination of SAP Note 1898873 and our BASIS team ensuring the security certificate matched the server name appropriately has solved the issue.

[former_member186338]

I see that you have real issues with basis team

[Former Member]

Haha indeed , any ideas?

[former_member186338]

Sorry, but connection issues are very hard to be solved remotely without online monitoring tools!

[Former Member]

Fair enough.

I really do feel this is a security certificate issue for that Web URL, last time someone on BASIS tinkered with the certificate and once I re-imported the new certificate it solved my issues.

Seems they're having trouble figuring out what exactly to modify with the certificate to solve this issue though as someone else from BASIS did last time.