BPC EPM Error : "Access to the path is denied"

[marouane19]

Hello All,

We encountered a problem with the users of one of our subsidiary. It shows us this error message below.

Can you please help?

Best Regards

[former_member186338]

Sorry, but what was done to get this error?

[marouane19]

Hello vadim kalinin,

Thank you for replying

We encounter this problem when authenticating to the application.

When we enter the login and password it show us the error above.

we only have one user who has this problem.

Thank you

[former_member186338]

"We encounter this problem when authenticating to the application.

When we enter the login and password it show us the error above."

Sorry, but still not clear! Try to explain step by step!

[marouane19]

Yes that's it,

After login, we are not able to open " OPEN SERVER INPUT FORM FOLDER"

and show us the error message.

[marouane19]

Hello Vadim,

We launch application excel

Click on EPM to be able to log in

To enter or update data, click on "OPEN SERVER INPUT FORM FOLDER ...."

Here's the message error

access to the path "\\GAHD001CPB01\OSoft\Webfolders\BGFIBank_Prod\Previsionnel\eEXCEL\Input Schedules" is denied.

And if we still click on OK here is what appears; we have access to none of the files.

Thank you

[former_member186338]

OK, it means that you managed to successfully login to the server.

After login you are unable to open: "OPEN SERVER INPUT FORM FOLDER"

Correct?