BITs not generated reprocessing

[mrstifler777]

Hi CC Experts,

Our SAP CC application is integrated with SAP CI, after rating CITs in the CIT monitor the rating is successful but no BITs were generated. Checking the core server, the BIT files are in the INVALID folder and the reason was a misaligned BIT structure between CC and CI. After re-generating the structures both CC and CI, is there a possibility to reprocess those BITs again from the INVALID folder?

Thanks,

Steve

[francois_thimon · Accepted solution]

Hi Steve,

The behaviour you describe is expected: when ERP rejects items, CC stores them in the INVALID folder (or, if the items couldn't be sent because of communication exceptions, they would be stored in the COM_EXCEPTION).
As a CC system's administrator, you're expected to regularly monitor the contents of these error folders. When data files are pending there, you just need to:
1. read them to get details about the root cause of the rejection (incorrect BIT class structure, in the present case)
2. fix that issue
3. feed the files back to the bulkloader, by simply moving them back into the regular input folder

The bulkloader just keeps continually polling its folder and will therefore automatically process any file that appears to be available, without you having to explicitly trigger anything.
If an issue occurs again and the files are rejected anew, you can just repeat the same steps, until the loading completes.

Our documents about this are:
- Operation guide, "Error files of SAP CC 5.0":
https://help.sap.com/doc/92714a4b816644da872db2d63697bbfa/5.0/en-US/og.pdf#page=83
- Application help (please look for the sections about "data files"):
https://help.sap.com/doc/1b92cc20ed2f4c4aacb6db7bf64ee248/5.0/en-US/ah.pdf

Best regards.

François
SAP Convergent Charging Support

[mrstifler777 · Accepted solution]

Many thanks agan François for your detailed inputs and providing source material. You helped us not just resolved our issue, but to better understand the process!