BAPI_DISPUTE_CREATE not linking the dispute case with the open item

[chiragk3454]

Hi All,

We are using BAPI_DISPUTE_CREATE to create dispute cases via interface. Our dispute case is getting created with all the parameters we have passed and the linked objects are also getting updated but when we go to the FBL5N report we are not able to see the dispute case linked to the open item. 

Is there any additional BAPI we need to run or any parameter we need to pass to link the dispute case with the customer invoice?

Parameters we are passing in the BAPI - 

CASE_GUID_CREATE

CASE_TYPE

UPDATE_TASK = X

AMOUNTS_DELTA - DELTA_ORIGINAL, DELTA_DISPUTED and DISPUTE_CURR

ATTRIBUTES - PROCESSOR, FIN_BUKRS, CASE_TITLE, FIN_KUNNR and DISPUTE_CURR

OBJECTS - VBRK, BSEG (BUKRS+BELNR+GJAHR) and KNA1

[Bohdan]

Hi chiragk3454,

Is the button "Dispute Case" in FBL5N active or not ? If the button is not active, the reason might be that some of the business functions for FSCM-DM or the application "Dispute Management" are not active. Please check the OSS-note 2452272 for additional explanations.

Alternatively, please check out the OSS note "2309866 - FBL5N: Dispute Case field not displayed". Maybe the reason is that the structure RFPOSXEXT should be regenerated.

As the last resort, please check out the OSS-note "2446325 - Dispute case data missing in t-code FBL5N".

Regards,

Bohdan

[chiragk3454]

Hi Bohdan,

[chiragk3454]

Hi Bohdan, Thanks for the response. I have already extended the FBL5N structure using RFPOSXEXT. The issue is that I can see the dispute case created in the scase/udm_dispute transaction code. However, the dispute case is not linked to the invoice and hence in the FBL5N report, the dispute columns do not show any data. We are passing the BAPI_DISPUTE_CREATE and BAPI_TRANSACTION_COMMIT in SE37 to create a dispute case via the BAPI.

[Bohdan]

Hi Chirag,

Please check if the table FDM_DCOBJ is populated for your dispute case. If it is empty, you should populate the parameter i.e. tables OBJECTS.

Regards,

Bohdan