3 weeks ago
Hi Team,
We would require the allowance to be automatically created and activated in Convergent Charging (CC) at the time the Subscription Contract is submitted in Subscription Order Management (SOM).
Despite following the SAP Help guidelines, the allowance is still not being generated. The steps taken so far are:
Could you please help identify if any specific steps have been missed? I’m looking for guidance on how to ensure the allowance is created correctly via SOM upon the submission of the initial order.
Thanks in Advance.
Request clarification before answering.
Hi,
If you want to create the allowance automatically in CC during contract creation the following is needed:
When I understand you correctly, you missed step 2 and you assigned "Full Table". So, you should change your CCM mapping and then it should work.
Best regards,
Thomas
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