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After GRC upgrade to 12.0 customized email notification templated not being used

former_member822017
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Hello Team,

Today we upgraded our GRC system from GRC 10.1 to GRC 12.0 and underlying SAP Netweaver from NW 7.4 to NW AS ABAP 7.52.

After successful upgradation we can see customized email templates are there in sap system, but still system is using standard templates while submitting request.

Am I missing anything after upgrade ? Are there any GRC specific post activities?

Thank You

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