Account Receivable support, Alternative account or not

[Chanaporn]

Hi SAP Expert,

Could you please confirm whether AR support is using the Alternative account?

I cannot find the Alternative account in the Create outgoing invoice app.

Thanks,

Chanaporn S.

[Jeremy_Deo]

Hi Chanaporn,

And thank you for asking your question in the SAP Community blog.

In SAP S/4HANA Cloud Public Edition, Accounts Receivable does not typically support manual selection of an alternative account directly within the "Create Outgoing Invoice" app. The system usually determines the customer reconciliation account automatically, based on:

• The customer master data (under the company code segment), and
• The account determination configuration for revenue postings.

If you're looking for an alternative account (like a different AR G/L account), here’s how SAP usually handles it:

• Alternative G/L accounts aren’t selectable manually in the invoice app.
• Instead, you’d have to:
• Either assign a different reconciliation account in the customer master (if applicable),
• Or handle it through substitution logic or enhancement (which is limited in Public Cloud).

Tip:

If you're trying to post to a different G/L account for a particular case (like intercompany or special scenarios), you might want to look into:

• Manual journal entries for adjustments, or
• Event-Based Revenue Recognition or manual clearing processes, depending on the context.

I hope this will help you answer your question.

Best regards,

Jeremy