We have recently completed a project where we trained 70+ administrators to create their own scorecards and metric sets. This was a great achievement but we weren't prepared for the amount of hand-holding that came with the exercise!
I received a call from a user stating that he is unable to change the Data Capturer or Data Approver on a Metric Set he had created. He was experiencing the error below.
I thought it might be:-
So everything I tried didn't seem to work and I was no ready to pull my hair out!
The solution was staring me right in the face!! The Metric Set name was "C56 RatioEHP'sPop(ACT)" - it had an invalid character!!! As soon as I changed the Metric Set name I was able to change the Data Capturer/Approver!
I thought it was important to share this...you might come across a similar issue and as small as this is...it might take a while for you to realise what the problem is!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.