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harald_reitz
Product and Topic Expert
Product and Topic Expert
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Join us for this webinar on SAP Entitlement Management, offering Part 2 of the deep dive preview of the planned Scope Item "5SW – Subscription Management for Software" on Tuesday, June 24, 2025, at 4:00 PM CEST / 10:00 AM EST. 

Register now!

This one-hour session is Part 2 of the webinars on scope item 5SW, starting with a short recap of the content of the first webinar held on May 13, 2024, which you can review here,

Part 2 of the webinar will explain and show demos for various subscription change processes which are planned to be supported by the scope item, as well as automated application, tenant and capability decommissioning. 

In addition, we will also have a look into key elements of the system setup for the scope item, for which a detailed setup guide and end to end test script is planned to be made available with the 2508 release. 

We will also give an outlook on the product direction and product vision for "Subscription Management for Software", with SAP Business Data Cloud leveraging license consumption, software usage and adoption data as the basis for customer success, using Analytics Cloud stories, AI Agents, or integration to Gainsight Customer Success. 

Register now and review the detailed agenda below!

webinar2.jpg

More information on EMS - see my Summary Blog on SAP Entitlement Management 

Customer Webinar Part 2  SAP Entitlement Management:
Deep Dive Preview for Scope Item “5SW – Subscription Management for Software”

Date: Tuesday, June 24, 2025
Time: 4:00 PM Central European Summer Time / 10:00 AM EST
Duration: 1 hour

Agenda:

  • Introduction & Overview of Scope Item 5SW
    • Purpose & business value of Subscription Management for Software
    • Key capabilities: End-to-end integration and automation from sales to fulfillment/provisioning, billing, and revenue recognition
  • Live Demo: Subscription Management in Action – Subscription Change Processes, System Setup for Automated Provisioning, Business Data Cloud and AI Providing Insights for Customer Success Processes
    • Summary of demo flow in first session on May 13, 2025 (review here)
    • Demo of different change processes, e.g.
      • Change of licensed quantity and subscription end date
      • Add-on contract items for more users, more documents, additional test tenants, free trial licenses
      • Contract replacement moving to higher license edition without tenant disruption
      • End of subscription and entitlement license and tenant de-commissioning
    • Key elements of the system setup to achieve automated application, tenant, license metric, and application capability provisioning and de-commissioning
    • SAP Business Data Cloud – leverage license consumption, software usage and adoption data as the basis for customer success, using Analytics Cloud stories, AI Agents, or integration to Gainsight Customer Success
  • Summary, Q&A