WORKFLOW FOR PURCHASE ORDER

[jerrysam]

Hello Sap Experts ,

I would like to know why workflow seems empty even the person in the workflow recepitents is mentioned for approval. 

[roxana]

Hi, 

Thanks for reaching out!

If the workflow appears empty even though the recipient is mentioned for approval, it could be due to several reasons. Here are a few possibilities:

1. Workflow Configuration: The workflow might not be correctly configured. Ensure that the workflow is active and the conditions for triggering the workflow are met.

2. Recipient Configuration: The recipient might not be correctly configured in the workflow. Check if the recipient is correctly assigned in the workflow configuration.

3. Workflow Activation: The workflow might not be correctly activated. Ensure that the workflow is activated after configuration.

4. Access Rights: The recipient might not have the necessary access rights to view the workflow. Check the user roles and authorizations.

5. Workflow Restart: If changes were made to the document after the workflow was triggered, the workflow might need to be restarted.

6. Agent Determination: If the workflow is configured with Recipient as Agent determination by BAdI, and the BAdI is not implemented, it could lead to this issue. Implement BAdI “Determination of Workflow Agents for Purchasing Documents” or change the workflow configuration to use a different recipient 

You can also check the following blogpost containing a F&Q on the PO workflow configuration: https://community.sap.com/t5/enterprise-resource-planning-blogs-by-sap/faqs-for-workflows-in-purchas...

Kind Regards, 

Roxana