Work order assignment type for SAP Service and Asset Manager

[rafael_umeda]

Hi experts! 

I'm using SSAM work order Assignment type 2 - Operation level Personnel No Assignment. In that case my work orders that has operation with my personal number will be get by SSAM. 

But i have a business need that i have operations with more than one user that will execute and needs to see in SSAM. In this cases, the users are assigned in Person n° and in Requeriment Assignment tab of operation as bellow. In this case all the user have to see the orders associated with personal number.

Is there some configuration that i can do for all the users Person N° and Requeriment Assignment can see this operation? 

Thanks in advance.

SAP Service and Asset Manager 

[James_Murphy]

Hi, 

This cant be done by standard configuration in SSAM. 
Not sure if you could use a different property(assignment type), ie WC to download the order. Otherwise you would need to review enhancing the Free search or build your own Assignment download logic method. You will also need to extend the OData service to include this info. Note Front end development would also be required to show the details of the Requirement Assignment tab. You might also want to implement additional logic to control who can start the operation. ie anyone on this list or only the person on the operation level.