Work flow question: How to find who holds a work flow?

[sallyxu-cn]

Hi Guru,

In work flow,  when it is held by a user, it got the status of "in process"

My question is : how to find "Who" is doing with this work flow?

I can not find it in SWI1/SWI5 and tables like SWWUSERWI/SWWLOGHIST.

I only find it in case the work flow is in my inbox not for others work flow.

Please kindly support.

[keohanster · Accepted solution]

You can view the workflow technical log through many of the standard workflow reporting transactions. I use SWi2_Freq, or you can also use SWi1. When you are viewing the log, you can go to Edit> Personal Workflow Settings, and change your workitem display as well as the workflow technical log view. My personal preference is to see the Technical View and the Classic Technical View:

You'd have toback out  once when you've changed your selection for your settings to take effect.  

But you should be able to access the same details from SWI1 as you have posted here.  Just  drill down into the 'in process' task (keep drilling if you have to) and you'll get to the actual dialog task that is in process.  Then you can click on the  Agents icon to see who has the task in process.

[keohanster]

In the workflow technical log for the dialog task (you'll need to either drill down in your current workflow log view, or change your personal settings to Technical View and Classic Technical View).  You would see that the Status box   is partially filled in, meaning the task has been picked up by someone and started.  From there, you can open up the task details (click on the +) and you'll see who started processing the workitem.

[icgomes]

1. Transaction SWIA or program RSWIWILS

2. Add the ID of the work item

3. Double click in the line

4. In the next screen, click on the button 

then "Agents"

Here is the agent who is with the request inbox

I hope it helps.

SAP Workflow Management 

[sallyxu-cn]

Hello keohanster,

[sallyxu-cn]

Would you please throw more light on the tcode you are presenting? Thank you so much.

[sallyxu-cn]

Thank you so much for your reply. As the work flow is sent to Organization which covers multi person, I followed the instruction and changed the display, but still can not find the name who holds the task.

[icgomes]

@sallyxu-cn Could you kindly share some screenshots??

[sallyxu-cn]

Hi keohanster, I got the same display per your instruction, however there is NO name against the function "Work Flow started" with FM SWW_WI_START. I would figure it may be due to the agent which is "Organization". Pls kindly help.

[keohanster]

The description from @icgomes  was excellent, although I would start from SWI2_FREQ or SWI1.  
Starting from SWI1, enter the workitem type as W (Dialog Task) and if you know it, enter the task itself.  

On the following page, you'll see a list of the workflow instances that have kicked off.  Choose one that is 'in process' for the purposes of your question.

Drill into one of these or push the 'golden scroll' (the Workflow Log icon).  

I know that you may have a different view of the workflow log - you will see the same information in the other views that I see here - it's just that the display format is somewhat different.  In the screenshot above, I see on the last line of the log that the status box is partially filled in  .  That indicates that a user has started processing a task.  

You can click on the folder icon to the far left to see who has started processing the task.

Please take your time getting accustomed to seeing the workflow log, and its components.   If the above doesn't help, I recommend you look at SAP Help or continue looking here on the Community.

[keohanster]

Hi sallyxu-cn, you should be able to drill all the way down in the workflow log - whatever starting transaction you used, it doesn't matter - until you see the individual task that is in process.  If you can't, perhaps check with Basis to see if you are missing authorizations?  From the screen shot that you provided, I have annotated it to show you where to drilldown.

Good luck

[sallyxu-cn]

Hi Keohanster, For some reason, what I can do here is to to make comments. Not able to reply nor adding screendumps. I will try my personal laptop. one more thing: work flow is sent to HR's organization which covers multi users. Thank you so much.

[sallyxu-cn]

Thank you so much for your support Keohanster.