What solution should be used for customer hierarchy?

[gavin_rugg]

Hello there

The question about an equivalent to customer hierarchy from on-prem has been asked and answered a few times. That is, where do I find customer hierarchy in S/4HC? Answer: it's not there.

But there doesn't seem to be a clear view on what should be used to meet this requirement.

Is the answer to use another SAP solution (like C/4) to map customer structures and relationships?

Cheers
Gavin

[Vijayendra · Accepted solution]

Hello gavinrugg,

Customer hierarchy is unforeseen at the moment in S/4 Hana Cloud, hence not supported.

Currently there is no alternative solution to support this.

Best Regards,

Vijayendra

[Gabriel2]

Seems you can create customer hirarchies since 2111 - Manage Customer Hierarchy - SAP Help Portal

But the use is a bit different as you might know from on-premise systems. After creating a customer hierarchy you can filter for it in flexible analysis. It works the same way as for product hierarchies.

Customer hierarchies will so far not be shown in a sales order or as a role in partner functions.

[former_member132363]

Here are some SAP resources you may review based on your topic "s/4hc"

S/4HC Digital Onboarding Guide - Useful Resource for New ...

Jun 5, 2020 ... As the Global Enablement Lead for SAP S/4HANA Cloud, I recently identified a need across our Global teams to consolidate, standardize and?...

https://blogs.sap.com/?p=448

2882329 - Common issues during the replication from SF to S/4HC

You are integrating, testing or operating a process integration scenario of SAP S/ 4HANA Cloud (S/4HC) with SAP SuccessFactors Employee Central (SF) via?...

https://apps.support.sap.com/sap/support/knowledge/public/en/2882329

Important change: Deprecation of Timesheet API's in 1805 S/4HC ...

Aug 10, 2018 ... Important Changes affecting Timesheet API's with 1805 S/4HC Release! Please note that with the upcoming 1805 release, several API's and?...

https://blogs.sap.com/?p=560

[former_member132363]

Customer Hierarchy is currently not supported in S/4HC.

You can also check this thread [discussion] (https://answers.sap.com/questions/13243863/view.html) on this topic.

I hope this answered your question! If it did, please mark it as the 'Best Answer' so I can continue learning and answering questions in the community.