Warranty History on Serial Number equipments

[claudio_carrara]

Hi experts
My company produces and Sells Serialized products. For any S/N during delivery we create the equipment view and set a Standard warranty (2 years). Many of these products are not sold directly to a Customer, but usually to a Wholesaler who later sell the Products to final customers.In add some products must be installaed by an Expert Installer so sommetime few weeks can pass between the Delivery and the Installation of product.
We're palnning to create a Web application, which using a web-service can update warranty date, when the product begins to work. We can update the warranty start-date using a FM, but we need to store the warranty change in S/N (Equipment) History. Unfortunately Warranty date, can't be set as relevant for History by customizing, so I'm looking for a solution to store this changes.
Can somebody help me to fond a solution ?
Thanks for help.
Claudio

[pjatkin · Accepted solution]

Claudio,

You can use a user-exit/BADI at the equipment SAVE event to trigger customer-specific change documents that appear in the standard Change Document menu path in the equipment.

Talk to an ABAP Developer who should be able to help.

PeteA

[claudio_carrara · Accepted solution]

Hi Pete
I've tried to add manually a record to CDHRD and CDPOS Table and it works.
Could be better add these info to Equipment History but I suppose this is non easy.
I'll propose teh solution you've adviced.
Thanks
Claduio