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W4 service is not updating the data in ESS

Former Member
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Hi gurus,

we are having problem with the W4 withholding information service in ESS.When employee has changed the data for w4 using this service it is not updated when he returns back to the screen and the updated info is also not stored in the backend .Is there any configuration to be done or any note to apply.

we are using ESS 1.0,EP 6.0 and ECC 6.0 system.


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Answers (1)

Active Contributor
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Did the emp get any message/error while updateing the record? It might help if you can switch the RFc trace on in the backend & analyse the trace.