VBRK-FKSTO not getting updated after invoice cancellation

[former_member589126]

Dear Experts,

Recently, one of my customers sent me an issue related to invoice cancellation process. They tried to cancel an invoice using VF11, the cancellation invoice and it's accounting document were created. However, the accounting documents of the invoice and its cancellation were not cleared and the field VBRK-FKSTO of the main invoice was not updated with X like it normally should.

We first asked the accounting team to do the clearing hoping for the field to be updated but it was not.

Could you please tell me if there is a way to update the field VBRK-FKSTO ?

Thank you so much for your help.

Best regards,

Marouane

[Lakshmipathi]

It would have been easy to understand the issue had you shared the screen shot of the document flow from the parent sale order. Also, it is not clear whether you were referring to original billing document or the cancelled one where the status is blank. With the standard functionality, once you cancel the parent billing document, another cancellation billing document would be generated with document type S1. If you are referring this, then, yes, it will be blank for the said field. On the other hand, if the field FKSTO is blank for the parent billing document, have a look at OSS note 1823306

[former_member589126]

Hello and thank you so much for your help.

I will share with you screenshots of the document flow before and after the clearing :

• Before clearing :

• After clearing :

I'm sorry i didn't mention it but i'm talking about the status in the original invoice not the cancellation one. We tried to do the clearing hoping it can may help to set the status to the correct value but it didn't.

What can we do now at this late stage to set the status VBRK-FKSTO = 'X' ?

I have found the note yesterday when i was looking into the problem but i didn't find a thing about the solution to this situation. Our invoice does not contain any rebate condition and i'm not sure that the customer did an item cancellation.

Cordialement,

Marouane