Urgent Issue: Cheque Printing and Assignment Field Greyed Out in Outgoing Payments

[ahsanali]

Dear SAP Team,

We are facing a critical issue related to cheque printing while processing outgoing payments. Our requirement is to print a cheque when executing a payment. However, when using the Post Outgoing Payment app, the system does not generate a cheque.

To work around this limitation, we attempted to use Create Single Payment while selecting an invoice. However, we encountered the following issues:

1. Assignment Field Greyed Out

   • We need to enter the cheque number in the assignment field to enable automatic clearing in the manual bank statement. Since this field is greyed out, we are unable to enter the cheque number, preventing automatic document matching.

2. Multiple Bank Accounts Against a Single House Bank

   • Our business scenario involves multiple bank accounts under a single house bank. However, the Bank Account field is also greyed out in the payment process, making it unclear how we can manage payments across different bank accounts.

These issues are significantly impacting our cheque payment process. We request your immediate assistance in resolving them.

Expected Resolution:

• Enable the Assignment field to allow manual entry of the cheque number for seamless bank statement reconciliation.

• Provide a solution for managing multiple bank accounts under a single house bank within the payment process.

This is a critical business requirement, and we would appreciate a prompt resolution. Please provide guidance or a workaround at the earliest.

Looking forward to your urgent response.

[Jeremy_Deo]

Hello dear user,

In SAP S/4HANA Cloud Public, the Post Outgoing Payments app is primarily designed to record payments made to vendors, but it does not automatically generate payment supports. The generation of these supports requires configuration and the use of the automatic payment program, often executed via Manage Automatic Payments app.

To ensure that payment supports are generated when vendor invoices are paid, it is essential to :

1. Configure automatic payment settings :

Make sure that payment method related to check support, bank accounts, and payment supports are correctly defined in the system.

2. Verify vendor data :

Confirm that vendor-related information, such as payment terms and banking details, is correctly entered.

3. Use the Manage Automatic Payments app :

The program related to the application selects open invoices for payment, processes payments, and generates the corresponding payment supports.

If payment supports are still not generated after these checks, it is recommended to review the payment program logs to identify any errors or exceptions.

In summary, while the Post Outgoing Payments app records payments, the generation of payment supports depends on the correct configuration and use of the automatic payment program and associated workflows.

I hope those elements help you find a solution to your issue.

Best regards,

Jeremy

[ahsanali]

Hi Jeremy, Can I print a cheque from SAP if I make a payment to a vendor using the Post Outgoing Payment tile?