Update Credit Exposure after Goods Return delivery

[Crocha]

Hello experts,

We have encountered a problem related with credit exposure not considering the goods return with reference to a sales order.

The process flow is the following:

- Client creates a sales order and the corresponding outbound delivery with goods issue posting;
- Client realizes there was a mistake and this outbound delivery is completely incorrect;
- Due to the Portuguese Edocument legal requirement, the goods issue posting can't be reversed and the outbound delivery can't be deleted;
- A customer goods return is created to reverse the posted goods issue.

Problem:
- Considering that an invoice was not created, credit exposure still considers the outbound delivery;
- The goods return delivery is not being considered for credit exposure, even though the item category used (RENV) has the "credit active" box checked.

What could be the problem? Is there a way to remove these outbound deliveries from credit exposure or some configuration that could be missing for the goods return delivery?

Thanks in advance,

Best regards.